“What do I do now?”
“Just press stuff and see what happens.”
When I am working with adults, teens, or young children that call themselves novices at technology use, the biggest commonality I observe is their fear of making mistakes. I know what this is like because I feel the same way when someone pops the hood of a car, asks me to look at my interest rate, or when I need to iron a shirt.
One thing I always say is, “Just press stuff and see what happens.” For, unlike my stunningly complex minivan, mortgage, or favourite 100% cotton Italian shirt, it is nearly impossible to do much damage just by pressing buttons.
It’s when everyone starts pressing buttons and talking to each other about it that we are then able to stop talking about the tech we’re using and start talking about the learning we’re doing with it.